Hilton Richmond Hotel & Spa Short Pump, Short Pump ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

12042 West Broad Street, Short Pump, Virginia, United States, 23233

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior King Suite Non-Smoking

Max:

4 persons

30 m²

Bed options:

1 King-size bed

Air conditioning

room details

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King Room Hearing Access

Max:

3 persons

25 m²

Bed options:

1 King-size bed

Air conditioning

room details

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Queen Room Two Queen Beds Roll Shower Mobility Hearing Access

Max:

4 persons

25 m²

Bed options:

2 King Size Beds

Air conditioning

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Short Pump 20.0 km

Airports

Richmond International (RIC) 37.5 km

Sanday (ndy) 119.3 km

Bus

Bus stop 5.4 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Spa Experience

I had a fantastic time at the hotel's spa, where I enjoyed a rejuvenating massage and a relaxing pedicure. The services were great and as scheduled, making it the perfect way to unwind after a busy day. The spa area itself is beautifully designed and adds to the overall luxurious feel of the hotel.

Michael123. United States, 2024-05-12Read full review on

Wonderful Dining Experience

During my stay, I dined at Shula's Steakhouse and was thoroughly impressed. I ordered a filet mignon cooked 'Medium Rare' and it arrived cooked to perfection—arguably the best steak I've had in a while! The level of attention to detail in both the food and customer service was really good.

Dominic89. United Kingdom, 2024-06-20Read full review on

Great Fitness Center

The fitness center at Hilton Richmond Hotel & Spa was equipped with everything I needed for my workout. It was well-maintained and offered a variety of equipment, ensuring I could keep up with my fitness routine during my stay. I loved having everything convenient and accessible right within the hotel.

Geoffrey2024. Canada, 2024-07-15Read full review on

Convenient Parking Options

I really appreciated the ample guest parking available at the hotel. They even have an underground parking garage, which is fantastic for those rainy nights. This made my experience so much smoother, knowing that I had a safe and accessible place to park my car during my stay.

TrentSmith. Australia, 2024-08-30Read full review on

What’s included

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Barber shop
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Room service
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Indoor swimming pool
Sun terrace
Leisure/ TV room
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Curtains

Location

12042 West Broad Street, Short Pump, Virginia, United States, 23233

Map view

street view

12042 West Broad Street, Short Pump, Virginia, United States, 23233

City landmarks

Shopping Area

Short Pump Mall

1.1 km

Mall

Short Pump Town Center

1.1 km

Children's Museum of Richmond

950 m

Regal Short Pump Stadium 20

1.8 km

Church

Gayton Baptist Church

1.7 km

Theater Xtreme

1.8 km

Church

North Gayton Baptist Church

2.2 km

Springfield Church

2.6 km

Gallery

Spirited Art

2.6 km

Church

Shady Grove United Methodist Church

2.7 km

Church

St. Elizabeth Catholic Church

2.8 km

Shady Grove Church

2.9 km

South University

2.9 km

Church

Discovery United Methodist Church

3.3 km

Church

The Church of Jesus Christ of Latter-day Saints

3.7 km

Saint Anthony's Maronite Recreatn

3.8 km

Church

Grace Community Baptist Church

3.9 km

Market

West end Farmers Market Gourmet Mj's BBQ Sauces and Dry Rubs

4.0 km

West End Farmers Market

4.1 km

Velocity Christian Church

4.1 km

The Heights Church

4.2 km

Church

The Vine Church

4.2 km

Community West Church

4.3 km

Church

Deep Run Baptist

4.5 km

Deep Run Baptist Church

4.5 km

Church

Mount Vernon Baptist Church

4.6 km

Saint Matthews Church

4.7 km

Event hall

Innsbrook After Hours

4.9 km

Snagajob Pavilion

4.9 km

Nearby

Shopping Area

Short Pump Mall

1.1 km

Mall

Short Pump Town Center

1.1 km

Restaurants

Plaza Azteca

390 m

12020 W Broad St

Pho 1 Grill

420 m

201 Towne Center West Blvd Ste 701

BJ's Restaurant & Brewhouse

380 m

12010 W Broad St

Carytown Burgers and Fries

220 m

200 Towne Center West Blvd

Carytown Burgers & Fries Short Pump

250 m

200 Towne Center West Blvd

Mellow Mushroom

890 m

12171 West Broad Street

Applebee's

830 m

11780 W Broad St

The Cheesecake Factory

1.0 km

11800 W Broad St

Casa del Barco

930 m

11800 W Broad St Suite 2516

Wong's Tacos

1.1 km

201 A Maltby Boulevard A

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

Clean

Convenient location

Limited dining

Pricey

8.0/10

Great

Rooms

8.0

Location

8.7

Service

8.7

Dining

7.0

Mary

United States, January 2024

7.4/10

The hotel is conveniently located in an upscale mall off the Interstate, with a nice shopping area nearby offering various dining choices. The rooms are comfortable, and the service is attentive. However, there are limited dining options and the price could be better.

Rooms

7.0

Comfortable rooms.

Service

8.0

Attentive service.

Location

9.0

Conveniently located in an upscale mall off the Interstate.

Dining

6.0

Limited dining options.

Facilities

7.0

Facilities are decent.

Clean

Limited dining

William

United States, September 2023

8.6/10

My stay at the hotel was fantastic! The location is superb, with a very nice shopping area and plenty of restaurant choices nearby. The rooms were clean and comfortable, and the service was top-notch. However, if being close to downtown is crucial for you, this might not be the ideal spot. The dining experience was excellent with many hot options, but I wish there had been more included in the price.

Rooms

9.0

The rooms were clean and comfortable.

Service

9.0

The service was excellent, from room service to the welcome drink.

Location

8.0

The hotel is located within the Short Pump area, which is convenient with an upscale mall and plenty of restaurant and shopping choices.

Dining

8.0

The dining experience was delightful, with many hot options available.

Facilities

9.0

The hotel facilities were top-notch and added to the overall experience.

Michael

United States, August 2023

8.2/10

I absolutely loved my stay at this hotel! The location was fabulous, right in the heart of a beautiful shopping area with plenty of dining options. The rooms were cozy and clean, and the service was top-notch. Although the dining experience was a bit lacking in variety, the overall value for money was excellent.

Rooms

8.0

The rooms were clean and cozy, perfect for a relaxing stay.

Service

9.0

The service was outstanding, with friendly and attentive staff.

Location

9.0

The hotel is situated in an upscale mall conveniently located with great access to shopping and dining options.

Dining

7.0

The dining experience was enjoyable, with a nice variety of hot options for breakfast.